I received the wrong item. How do I get the correct item? Kay September 26, 2018 16:29 Updated Follow We're sorry! Please contact us at firstname.lastname@example.org. We’ll make sure to get the right item(s) out to you ASAP! Related articles What's the process for returning or exchanging my Elephant Pants? I need to return a damaged/defective item...what can I do? Sizing / Fit Guide 1.5X Store Credit! What does "unfulfilled" mean? Comments 0 comments Please sign in to leave a comment.