I need to return a damaged/defective item...what can I do? Kay November 14, 2018 02:21 Updated Follow Oh no! That’s super unfortunate, but we can certainly help! To begin processing your replacement, please contact firstname.lastname@example.org. One of our fantastic customer service team members will assist and make it right! Related articles What's the process for returning or exchanging my Elephant Pants? 1.5X Store Credit! What are Elephant Pants made of? New Canadian Shipping Rates! I received the wrong item. How do I get the correct item? Comments 0 comments Please sign in to leave a comment.