I need to return a damaged/defective item...what can I do? Kay September 20, 2018 00:45 Updated Follow Oh no! That’s super unfortunate, but we can certainly help! To begin processing your replacement, please contact firstname.lastname@example.org. One of our fantastic customer service team members will assist and make it right! Related articles What's the process for returning or exchanging my Elephant Pants? 1.5X Store Credit! New Canadian Shipping Rates! What are Elephant Pants made of? I received the wrong item. How do I get the correct item? Comments 0 comments Please sign in to leave a comment.