Hello beautiful people,
Please make sure you enter in all the correct information when placing an order because we can only make changes to an order one hour after it has been placed.
Please make sure you enter all of your shipping info correctly and have reviewed your order, because we will only be able to edit your order within 1 HOUR after the order has been placed.
This includes adding or removing items and updating the chosen shipping option. This also includes order cancellations; we will be unable to cancel an order that has been processed and you will have to wait until it arrives to return it again for refund.
If you ever need to cancel an order and it is within the one hour window, please call us at 800-676-8109 (from 9AM to 6PM EST) to ensure that it is properly brought to our attention in time.