I paid for expedited. Why did my order arrive late?

Priority delivery time is based on when USPS picks up your order from us. A normal order is processed in our facility within 48 hours (depending on order volume) of it being placed. It's then picked up by USPS. If you selected Priority 2-Day shipping, the delivery time may actually be 3 or 4 days depending on the processing time at our warehouse and USPS' processing time.

For any additional questions regarding your shipment, you can always contact us by emailing support@theelephantpants.com or calling our customer support line 800-676-8109.

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