I received the wrong item. How do I get the correct item? Antonio Polanco February 12, 2017 16:35 Updated Follow If this happens, we’re very sorry about that! Just contact us at firstname.lastname@example.org. We’ll make sure to get the right item(s) out to you ASAP! Related articles If I already exchanged an item can I then return it? What's the process for returning or exchanging my Elephant Pants? My pants were damaged within the return period… what can I do? What does "unfulfilled" mean? What are Elephant Pants made of? Comments 0 comments Please sign in to leave a comment.