Our return policy lasts 21 days from the date of purchase. If you're past 21 days, unfortunately, we can not offer a refund or exchange.
To be eligible, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items damaged through wear are not eligible for return.
To begin processing your exchange or refund, we recently launched our Return Center to make exchanges and refunds easier! Please use the following link to start the process:
Please note: To expedite your exchange or refund, include your original packing slip. If your packing slip is unavailable, include your order number.
Have a beautiful day Ellie lovers!