Our return policy lasts 14 days from the date of delivery. If 14 days have gone by since the delivery date of your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items damaged through wear are not eligible for return.
To begin processing your exchange or refund and to request a USPS return shipping label, we recently launched our Returns Center in order to make exchanges and refunds easier! Please use the following link to start the process:
Please note: In order to expedite your exchange or refund, include your original packing slip. If your packing slip is unavailable, include your order number.
Have a wonderful day Ellie lovers!