That’s super unfortunate, but we can certainly help! To begin processing your return, we have recently launched a returns center in order to make exchanges and refunds easier for our customers! Please use the following link to start the process:
In order to expedite your exchange or refund: Please include your original packing slip. If your packing slip is unavailable, include your order number.
If you have any other questions or if you need any assistance, you can email us at firstname.lastname@example.org.